The numbers every email marketer needs to know in 2026 — broken down by industry, list size, and send frequency.
Average email open rates have shifted significantly since Apple's Mail Privacy Protection (MPP) changed how opens are tracked. In 2026, an open rate of 35–45% is considered strong — but this figure is inflated by MPP pre-loading pixels. A more reliable signal is your click-to-open rate (CTOR), which measures clicks against confirmed opens.
Click-through rate (CTR) is often more meaningful than open rate because it measures actual intent — someone saw your email and wanted to act on it. Industry-wide averages sit at 2–3%, but well-segmented campaigns regularly hit 5–8%.
If your CTR is under 1%, the problem is usually your offer or call to action — not your subject line. If your CTR is high but conversions are low, the landing page is the issue.
| Email Type | Average CTR | Top Quartile |
|---|---|---|
| Newsletter | 2.1% | 4.5%+ |
| Promotional | 3.2% | 6.0%+ |
| Welcome email | 6.4% | 12%+ |
| Abandoned cart | 8.1% | 15%+ |
| Re-engagement | 1.8% | 3.5%+ |
Industry matters more than most marketers realise. A 20% open rate is excellent for e-commerce but underwhelming for a B2B SaaS newsletter. Use the table below to benchmark against your own vertical.
| Industry | Open Rate | CTR | Unsubscribe Rate |
|---|---|---|---|
| SaaS / Software | 32% | 3.1% | 0.22% |
| E-commerce | 28% | 2.4% | 0.31% |
| Education | 41% | 3.8% | 0.19% |
| Healthcare | 38% | 2.9% | 0.18% |
| Marketing / Agency | 25% | 2.0% | 0.29% |
| Non-profit | 44% | 4.1% | 0.14% |
| Finance | 30% | 2.6% | 0.20% |
Counterintuitively, smaller lists often outperform larger ones. A list of 2,000 highly engaged subscribers will almost always generate better CTRs and revenue-per-subscriber than a bloated list of 50,000 cold contacts. The key metric to watch is revenue per subscriber (RPS) — calculated by dividing total email revenue by your list size.
Before chasing better benchmarks, audit your fundamentals:
If you do one thing this week: set up a 3-email welcome sequence for new subscribers. Welcome emails generate 4x higher open rates than regular campaigns and set the tone for the entire relationship.
The platform you use affects deliverability, automation capability, and ultimately your benchmark performance. We've reviewed the top email marketing tools available in 2026 — see the comparison links below.
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